How am I billed when using Traceless?
You can invite as many or as few users as you'd like to use Traceless. Typically most or all of the members on a help desk are invited.
Do you offer annual plans?
Yes! We offer a 10% discount on the number of users in your team for an annual plan.
Are there any usage limits when using Traceless?
Yes. Please view them on our pricing page
What is the maximum file size that you support?
200GB
I need to reset my mfa to log in
Please contact your organization admin or open a ticket
Where do I find my Traceless invoices, or change my billing info?
Log into Traceless as an Owner or Admin
Click on the "Manage through Stripe" button under the "Billing" Section
You will find all invoices and payment info in the billing portal