If you are using the web client for ConnectWise Manage you will need to have an active session by logging into https://traceless.io.
1. Please navigate to traceless.io, then hit Log In (in the upper right corner). If you haven't been invited make sure that your team admin sends you an invite.
2. Once you are logged in you can return to your ConnectWise Instance and refresh the Traceless Pod by clicking the refresh button or the entire browser window.
Please note that the Traceless sign in cookies will be active for 5 days.
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